In the end it all came crashing down much faster than we had imagined. Just a couple of days after we started coverage of Global Language Centre (GLC) on this blog, the chain closed its doors forever. The trickle of complaints that we had received about the language chain were obviously just the tiniest part of a whole deluge of issues that customers were having. Whether due to financial stress or as part of a deliberate plan to defraud customers, GLC was about to go out of business forever. Then late last week all three branches of this doomed language chain closed their doors simultaneously (indicating at least a certain degree of calculation and collusion to defraud customers). When customers ventured to the GLC branches at Gajah Mada Plaza, Bekasi Hypermall and Pejatan Village, they found the doors locked and a CLOSED sign hanging in the window.
There is a lot about the way that this happened which stinks of injustice. Some of our readers have reported that they paid Rp5 million for courses just a couple of weeks ago, which they were told were going to be opening in mid-April. Surely the GLC directors had some intimations that they whole school chain was about to collapse. Taking millions of rupiah from hard-working people and families when you know that the whole school chain is about to go out of business is fraudulent behavior. In addition, the police have said that the company management have gone missing. Why are all these managers and yayasan (charity) directors in hiding if they have done nothing wrong?
Victims Numbering in the Thousands
The scale of the collapse and the sheer number of victims is quite remarkable. Apparently, there were 1600 students at Global Language Centre Bekasi alone. There were an additional 1300 at Global Language Centre Gajah Mada Plaza. The latest branch at Pejatan Village in South Jakarta had over a 1000 victims too. Therefore, there are around 4000 customers who have paid for lessons they are not going to receive. In some cases people lost up to Rp 10 million (around $850). That is 4 months of the minimum wage in Jakarta, indicating that the losses will cause considerable hardship. Once again a rogue school in Jakarta has claimed thousands of victims, further blackening the name of the troubled English language school industry.
What we would be interested in hearing about at this stage is who were the managers and directors of this fraudulent company? Also, does anyone know anything about Yayasan Cerdas Bahasa, the ‘charity’ which ran GLC? There has to be someone with information about the managers and directors of this fraudulent enterprise. We would love to know who they are and why they seem to be getting away with fraud.