TBI West Surabaya Franchise Bankrupt (Part 1 of 3)

Over the next few weeks we will be updating you about the latest events from TBI, focusing on the collapse of this language chain in Indonesia’s second biggest city, Surabaya. In this post we want to start with TBI West Surabaya, a disastrous TBI franchise school which has gone bankrupt in recent weeks. We have…

TBI’s Rent-Seekers and the Real Reason for Mariam’s Ouster (Part 4 of 4)

In this final part of this four part series of posts on TBI’s organizational structure- one which we have shown has been plagued by rent-seeking practices which have sapped the energy and competitiveness of the company from the start- we look at the real reasons for Mariam’s ouster in late 2015. Why was the TBI…

TBI’s Destructive Turf Wars (Updated) (Part 3 of 4)

TBI is a company which has now had a lost half-decade or more. Between 2006 and 2010 a large number of new franchise schools opened under the guidance of Retty Setiawan, but in 2010 she was forced out of the company by Luke Preece, an Australian con-man who claims to have a degree in Geology…

Luke Preece and Lilies Agustin: A Post-Mortem

During the sorry years of 2010-2011 when Luke Preece ran amok at TBI and ensured that all the other ex-pat managers at TBI were fired (dooming the company to its present funk of stagnation and rapidly shrunken market share), he was helped by Lilies Augustin, a self-confessed former bankrupt, who he installed as Marketing Manager…

TBI Takes Out the Trash: Lilies Agustine Follows Mariam to Her New Job

The earliest theme of this blog was corruption and collusion within a small clique at TBI who we dubbed ‘The TBI Mafia’. We identified the core of this group as four or five people: Mariam Kartkatresni, Ashley Platts, Luke Preece, and Luke’s cronies Lilies Agustine and Scott Martin. We documented how these five had constantly…